In-Store Service Available

Great news, this product is eligible for in-store service!

Locate your nearest Best Buy Canada store. Please note that only Best Buy Canada stores are able to provide in-store service for your product. Best Buy Express or Best Buy Mobile locations are NOT able to assist at this time.

Please remember to bring your receipt showing the product and Protection Plan purchase.

If your Desktop or All-In-One Computer is covered by a Best Buy Protection+ Plan or you have a Best Buy Membership, we may be able to perform a virtual diagnostic via our Geek Squad Live Chat feature.

If you require more information about which products must be brought to a Best Buy Canada store so that they can safely ship it to a manufacturer authorized service centre on your behalf, visit our FAQ.