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Check Service Request Status
FAQ
Contact Us
Contact Us
Our Self-Serve Portal offers a quick and easy way to do the following:
File a Service Request
Change Your Payment Method
Check the Status of a Service Request
Make a Payment
Repair Status
Have questions? Find answers in our FAQ section about how to file a Service Request, manage billing, and more!
FAQ
Still can’t find what you are looking for? Get in touch with our Customer Service Team!
1
Contact Us
24 Hours a Day, 7 Days a Week
1-866-BESTBUY
(1-866-237-8289)
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Press 1
for service in English
Press 2
for service in French
2
To get connected with the right Customer Service Agent, just say
"Best Buy Geek Squad"
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Press 4
Get Connected with the right Customer Service Agent
Phone Instructions
Press
Billing questions
1
Follow up on an existing Service Request
2
Booking or rescheduling In-home installation service appointments, for products such as televisions or computers
3
Remote technical services such as computer diagnostics
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