Contact Us
Our Self-Serve Portal offers a quick and easy way to do the following:
File a Service Request
Change Your Payment Method
Check the Status of a Service Request
Make a Payment
Repair Status
Have questions? Find answers in our FAQ section about how to file a Service Request, manage billing, and more!
FAQ
Still can’t find what you are looking for? Get in touch with our Customer Service Team!
1Contact Us
24 Hours a Day, 7 Days a Week
1-866-BESTBUY
(1-866-237-8289)
2Press 1
for service in English
Press 2
for service in French
2To get connected with the right Customer Service Agent, just say "Best Buy Geek Squad"
3Press 4
Get Connected with the right Customer Service Agent
Phone Instructions Press
- Billing questions 1
- Follow up on an existing Service Request2
- Booking or rescheduling In-home installation service appointments, for products such as televisions or computers3
- Remote technical services such as computer diagnostics 4