Contact Us
Need help finding what you are looking for? You can do the following right here:
File a Service Request
Check the Status of a Service Request
Make a Payment
Change Your Payment Method
Repair Status
Frequently Asked Questions
Still can’t find what you are looking for? Get in touch with our Customer Service Team - they are ready and willing to help!
1Contact Us
24 Hours a Day, 7 Days a Week
1-866-BESTBUY
(1-866-237-8289)
2Press 1
for service in English
Press 2
for service in French
3Press 4
Get Connected with the right Customer Service Agent
Phone Instructions Press
- Billing and plan or membership changes
For billing or to make changes to your Best Buy plan or membership 1 - File a Protection Plan service request
To make a service request or follow up on an existing service request 2 - In-home service
For booking an in-home installation appointment for products such as televisons or computers, or to reschedule an installation appointment. 3 - Technical support
For technical support and remote services. 4