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File a Service Request
Check the Status of a Service Request
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Repair Status
Frequently Asked Questions
Still can’t find what you are looking for? Get in touch with our Customer Service Team - they are ready and willing to help!
1Contact Us 24 Hours a Day, 7 Days a Week 1-866-BESTBUY (1-866-237-8289)
2Press 1 for service in English Press 2 for service in French
3Press 4 Get Connected with the right Customer Service Agent
Phone Instructions Press
Billing and plan or membership changes For billing or to make changes to your Best Buy plan or membership1
File a Protection Plan service request To make a service request or follow up on an existing service request 2
In-home service For booking an in-home installation appointment for products such as televisons or computers, or to reschedule an installation appointment.3
Technical support For technical support and remote services.4