Check Service Request Status

Want to check the status of your service request? Just enter your Incident or Service Request and Postal Code below, and you're good to go.

Wireless/In-Home Service Requests

Sorry, we were unable to check the service request status based on the search information. Please check and re-enter your Incident Number and Postal Code.

Carry-In Service Request

For Status Updates on repairs for items that were brought in directly to a Retail location, please visit our Repair Status site. You will need your Work Order # to access your Status information.

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